VantagePoint Concepts, LLC No Hassle Return Policy

VantagePoint Concepts values your business; therefore if for any reason you are unsatisfied with your order you may exchange or return the graphic for a refund. VantagePoint Concepts must be notified of all return claims within 7 days of delivery date of your order. Contact our customer service department to obtain authorization for the return. We will provide instructions on how to ship the return. The item must be shipped back within 10 days, and for your protection we recommend insuring it for its full value.

All items authorized for return must be carefully packaged in its original cartons including all packing materials. The graphic must be undamaged, uninstalled, in excellent condition and contain the original, intact backing. After VantagePoint inspects the graphic, it is at the company’s sole discretion to accept or deny the return. The exchange or refund will be processed once the graphic is deemed received in the proper order. Shipping charges are non refundable. Custom order sales are final.

If you did not order your window graphic directly from VantagePoint Concepts, we will gladly honor this policy. However, you will need to contact the company from which you ordered directly.

For our warranty policy, please click this link: http://www.vpwindowgraphics.com/faq#5 and contact customer service.